FAQ

Do you have questions ?

We have answers (Well, most of the times…)

Visa and Entry Requirements
  1. Do I need a visa to enter Vietnam?
    Yes, most travelers need a visa to enter Vietnam. However, citizens from certain countries can enter Vietnam without a visa for a limited time. It’s essential to check the specific visa requirements based on your nationality before traveling.
  2. How long can I stay in Vietnam as a tourist?
    The duration of stay for tourists varies depending on the type of visa obtained. Typically, tourist visas allow stays of 30 days. Some travelers may be eligible for a visa exemption, allowing them to stay for 15 to 90 days, depending on their nationality.
  3. What are the current visa processing times and costs?
    Visa processing times can vary. Generally, e-visa applications are processed within 3 working days, while visa applications through embassies may take longer. The cost of a tourist visa typically ranges from $10 to $50 USD, depending on the type of visa and processing method. It’s advisable to check the latest fees on the official government website or at the nearest Vietnamese embassy.


    Please visit the official Vietnam National Electronic Visa system

  1. What clothes should I pack?

    When packing for Vietnam, consider the following:

    • Lightweight Clothing: Breathable fabrics like cotton or linen are ideal for the warm and humid climate, especially in the summer months.
    • Layering Options: If you’re visiting Northern Vietnam, especially in the mountains, pack layers to accommodate cooler temperatures, particularly in the evenings.
    • Rain Gear: A lightweight, waterproof jacket or poncho is essential during the rainy season (May to October).
    • Comfortable Footwear: Sturdy walking shoes or hiking boots are recommended for trekking and exploring. Flip-flops or sandals are great for casual outings.
    • Accessories: Don’t forget a hat, sunglasses, and sunscreen to protect yourself from the sun.
  2. How varied is the climate in different regions of Vietnam?

    Vietnam has a diverse climate that varies significantly from north to south:

    • Northern Vietnam: Experiences four distinct seasons. Winters (December to February) can be cool and misty, while summers (June to August) are hot and humid with frequent rain.
    • Central Vietnam: Has a tropical climate with a dry season from January to August and a rainy season from September to December. Temperatures are generally warm year-round.
    • Southern Vietnam: Features a tropical climate with two main seasons: the dry season (November to April) and the rainy season (May to October). It remains warm and humid throughout the year.
  3. What special gear do I need for off-road tours?

    For off-road tours in Northern Vietnam, consider packing the following gear:

    • Durable Clothing: Wear long-sleeved shirts and long pants to protect against scratches and insects.
    • Sturdy Footwear: High-ankle boots or shoes with good grip are essential for navigating rough terrain.
    • Safety Gear: A helmet is often provided, but you may want to bring your own for comfort. Knee and elbow pads can also be beneficial.
    • Daypack: A small backpack to carry water, snacks, and personal items during your tours.
    • Navigation Tools: A map or GPS device can be helpful for exploring off-the-beaten-path routes.
  1. Do I need a special driving license for 4WD tours?
    Yes, you typically need a valid international driving permit (IDP) along with your home country’s driving license to drive a 4WD vehicle in Vietnam. Ensure that your IDP covers the vehicle category you plan to drive. It’s advisable to check local regulations and requirements before your trip.
  2. What kind of vehicles do you provide?
    We provide a range of 4WD vehicles suitable for off-road adventures, including:
    • Toyota Land Cruiser: Known for its durability and off-road capabilities.
    • Ford Ranger: A robust pickup truck ideal for rugged terrains.
    • Mitsubishi Pajero: Offers comfort and reliability for both on-road and off-road driving. All vehicles are well-maintained and equipped with necessary safety features for a secure adventure.
  3. Are your tours suitable for beginners?
    Absolutely! Our tours are designed to accommodate all skill levels, including beginners. Our experienced guides provide thorough instructions and support throughout the journey, ensuring that everyone feels comfortable and confident behind the wheel.
  4. What safety measures are in place during off-road tours?

    Safety is our top priority. Here are some of the measures we implement:

    • Pre-Tour Briefing: Participants receive a comprehensive briefing on safety protocols and vehicle operation.
    • Experienced Guides: Our knowledgeable guides accompany each tour, providing assistance and ensuring safety.
    • Safety Gear: Helmets and seat belts are provided, and vehicles are equipped with first aid kits.
    • Communication Devices: Each vehicle is equipped with communication devices to maintain contact with the tour leader.
  5. What should I pack for an off-road adventure?

    For a successful off-road adventure, consider packing the following items:

    • Comfortable Clothing: Wear breathable, moisture-wicking fabrics and sturdy footwear.
    • Sun Protection: Bring sunscreen, sunglasses, and a hat to shield yourself from the sun.
    • Water and Snacks: Stay hydrated and energized with plenty of water and light snacks.
    • Camera: Capture the stunning landscapes and memorable moments during your tour.
    • Personal Items: Don’t forget any personal medications or items you may need during the trip.
  1. What is the best time of year to visit Vietnam?

    The best time to visit Vietnam depends on the region you plan to explore:

    • Northern Vietnam: The ideal time is from September to November and March to May, when the weather is mild and dry.
    • Central Vietnam: Visit between February and August for warm, dry weather, avoiding the rainy season from September to December.
    • Southern Vietnam: The dry season from November to April is the best time to visit, as the weather is warm and less humid.
  2. What vaccinations are recommended before traveling to Vietnam?

    Before traveling to Vietnam, it’s advisable to consult with a healthcare provider about vaccinations. Commonly recommended vaccinations include:

    • Hepatitis A and B
    • Typhoid
    • Tetanus-Diphtheria
    • Japanese Encephalitis (if traveling to rural areas)
    • Rabies (if you plan to engage in activities with animals) Make sure to check for any updates or additional recommendations based on your health history and travel plans.
  3. Is it safe to travel in Vietnam?

    Yes, Vietnam is generally considered a safe destination for travelers. However, like any country, it’s essential to take standard precautions:

    • Stay aware of your surroundings and avoid poorly lit areas at night.
    • Keep your belongings secure and be cautious of pickpockets in crowded places.
    • Follow local laws and customs to ensure a respectful and safe experience.
  4. What are the transportation options within Vietnam?

    Vietnam offers various transportation options for getting around:

    • Domestic Flights: Quick and convenient for traveling between major cities.
    • Buses: An affordable option for long-distance travel, with sleeper buses available for overnight journeys.
    • Trains: Scenic train routes connect major cities and offer a unique travel experience.
    • Taxis and Ride-Hailing Apps: Widely available in cities for short distances.
    • Motorbike Rentals: A popular way to explore at your own pace, but ensure you have the proper license and safety gear.
  1. What is the local currency?
    The local currency in Vietnam is the Vietnamese Dong (VND). It is advisable to familiarize yourself with the exchange rate before your trip to better understand prices and budgeting.
  2. Can I use credit cards in Vietnam?
    Yes, credit cards are widely accepted in major cities and tourist areas, particularly in hotels, restaurants, and shops. However, it’s a good idea to carry some cash, especially when visiting rural areas or smaller establishments that may not accept cards. Visa and MasterCard are the most commonly accepted credit cards.
  3. What are the best ways to exchange money?

    Here are some of the best ways to exchange money in Vietnam:

    • Currency Exchange Offices: These can be found in major cities and tourist areas, often offering competitive rates. Always compare rates before exchanging.
    • Banks: Banks provide currency exchange services, but their rates may not be as favorable as those at exchange offices.
    • Jewelry Shops: Some jewelry shops also offer currency exchange services, often with competitive rates. However, ensure that the shop is reputable before proceeding.
    • Hotels: Some hotels offer currency exchange, but the rates may not be the best. It’s advisable to check rates elsewhere first.
  4. How much cash should I bring?

    The amount of cash you should bring depends on your travel plans and spending habits. Here are some guidelines:

    • Daily Expenses: For daily expenses, budgeting around 500,000 to 1,000,000 VND (approximately 20 to 40 USD) per day should cover meals, transportation, and small purchases.
    • Activities and Tours: If you plan to participate in tours or activities, consider bringing extra cash for entrance fees, tips, and souvenirs.
    • Emergency Funds: It’s wise to have a small reserve of cash for emergencies, especially in areas where card payments may not be accepted.
  1. Do I need a local SIM card?
    While it’s not mandatory, getting a local SIM card can be very beneficial for staying connected during your travels in Vietnam. Local SIM cards offer affordable data plans, allowing you to access the internet, use navigation apps, and communicate easily. You can purchase a SIM card at the airport or from local shops upon arrival.
  2. What is the internet connectivity like in Vietnam?
    Internet connectivity in Vietnam is generally good, especially in urban areas and tourist destinations. Most hotels, cafes, and restaurants offer free Wi-Fi. However, internet speeds may vary in rural areas. Having a local SIM card with data can help ensure you stay connected even in less populated regions.
  3. What power adapters do I need?
    Vietnam uses Type A, C, and D power plugs, with a standard voltage of 220V and a frequency of 50Hz. If your devices use a different plug type, you will need a power adapter. It’s also a good idea to check if your devices are compatible with the voltage to avoid any damage.
  4. How can I communicate if I don’t speak Vietnamese?

    While many Vietnamese people, especially in tourist areas, speak some English, it’s helpful to know a few basic phrases in Vietnamese. Here are some tips for effective communication:

    • Translation Apps: Download translation apps like Google Translate to help with language barriers.
    • Phrasebooks: Carry a small phrasebook or use language learning apps to learn essential phrases.
    • Gestures and Body Language: Non-verbal communication can be very effective. Use gestures and body language to convey your message.
    • Local Guides: Consider hiring a local guide who speaks English to help bridge the communication gap during tours.
  1. What are some important cultural etiquette tips?

    Understanding and respecting local customs is essential when visiting Vietnam. Here are some key etiquette tips:

    • Greetings: A polite nod or a slight bow is common. Use “Xin chào” (Hello) when greeting someone.
    • Respect for Elders: Always show respect to older individuals, addressing them politely and offering your seat if needed.
    • Dining Etiquette: Wait for the host to start the meal before eating. It’s customary to use chopsticks, and avoid sticking them upright in your rice bowl, as this resembles incense offerings for the deceased.
    • Public Behavior: Keep your voice down in public places and avoid public displays of affection.
  2. What should I wear when visiting temples or rural areas?

    When visiting temples or rural areas, it’s important to dress modestly and respectfully:

    • Temples: Wear clothing that covers your shoulders and knees. Avoid shorts and sleeveless tops. A light scarf or shawl can be useful for covering up if needed.
    • Rural Areas: Comfortable, breathable clothing is recommended, along with sturdy footwear for walking. Respect local customs by avoiding overly revealing or flashy attire.
  3. How do I respect local customs?

    Respecting local customs involves being aware of and adhering to cultural norms:

    • Remove Shoes: Always remove your shoes before entering someone’s home or a temple.
    • Offerings and Altars: Do not touch or disturb offerings placed on altars. If you wish to take photos, ask for permission first.
    • Photography: Be mindful when taking photos, especially of people. Always ask for permission, particularly in rural areas or during ceremonies.
  4. What are some basic Vietnamese phrases I should know?

    Learning a few basic Vietnamese phrases can enhance your travel experience. Here are some useful phrases:

    • Xin chào (Hello)
    • Cảm ơn (Thank you)
    • Xin lỗi (Sorry/Excuse me)
    • Vâng (Yes) / Không (No)
    • Bạn có nói tiếng Anh không? (Do you speak English?)
    • Tôi không hiểu (I don’t understand)
  1. Is the tap water safe to drink?
    No, tap water in Vietnam is generally not safe to drink. It’s advisable to drink bottled water, which is widely available. Always check that the seal on the bottle is intact before purchasing. Additionally, avoid using tap water for brushing your teeth or rinsing food.
  2. What should I do in case of a medical emergency?

    In case of a medical emergency:

    • Seek Help: Contact your hotel staff or a local for assistance in finding the nearest hospital or clinic.
    • Emergency Numbers: The emergency number for ambulances in Vietnam is 115. Keep this number handy.
    • Travel Insurance: Ensure you have travel insurance that covers medical emergencies. This will help you access necessary medical care without financial stress.
  3. Are there any health precautions I should take?

    Before traveling to Vietnam, consider the following health precautions:

    • Vaccinations: Consult with a healthcare provider about recommended vaccinations, such as Hepatitis A, Typhoid, and Tetanus.
    • Insect Protection: Use insect repellent to protect against mosquito bites, especially in rural areas where diseases like dengue fever may be present.
    • Food Safety: Be cautious with street food. Choose freshly cooked items and avoid raw or undercooked foods to minimize the risk of foodborne illnesses.
  4. How do I stay safe while traveling?

    To ensure your safety while traveling in Vietnam, follow these tips:

    • Stay Aware: Be mindful of your surroundings and avoid displaying valuables in public.
    • Use Reputable Transportation: Opt for licensed taxis or ride-hailing apps like Grab for safe transportation.
    • Keep Important Documents Secure: Use a money belt or secure bag to keep your passport, cash, and other important documents safe.
    • Follow Local Advice: Listen to locals and your tour guides regarding safety tips and areas to avoid.